Williams-Sonoma Ratings and Reviews

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Presidio Silver Coffee Pot

Based on a vintage American design, our coffee pot turns morning or after-dinner coffee into a special occasion. With a distinctive black handle and dripless spout, this is an elegant piece for entertaining. Made of silver-plated steel. Hand-polished finish. Dripless spout. Handle is black resin. 3-qt. cap.
Average Customer Rating:
1 out of 5
 out of 
(1 Review) 1
0 of 1(0%)reviewers would recommend this product to a friend.
Customer Reviews for Presidio Silver Coffee Pot
Review 1 for Presidio Silver Coffee Pot
1 out of 5
1 out of 5
November 10, 2015
Would You Recommend? No
9of 10found this review helpful.
Do not buy!
November 10, 2015
I bought this coffee pot few months back as I really liked the design. But unfortunately I didn't use it for a couple of moths as I was busy with travels, and when I finally decided to put it to use, I realized that: 1) it was quite tarnished, & 2) the lid doesn't fit/shut properly making it difficult to pour hot coffee. I wonder how it passed the quality control.
Unfortunately, I've crossed the return window and I'm stuck with an item that can never be used. I hope that WS can still help me with returning this defective item.
Cons: High-Maintenance, Quality
Read Comments (2)
Read Comments (2)
Customer avatar
San Francisco, CA
Posted December 17, 2015
Top 25 Contributor
In my experience, if this is obviously defective, Williams-Sonoma will at least exchange it for a new one.
Beyond that, to buy a silver plated item and not know or expect that it's going to need polishing a few times a year is a bit silly.
Williams-Sonoma doesn't have any control of the laws of physics. Silver and silver plate tarnish no matter who makes it or the item. It's also easy to polish -- take it from someone who owns a full set of Mauviel copper and several pieces of silver and actually ENJOYS polishing them (plus it's quick and easy).
One out of five, really? That's hardly fair or useful to those of us who know and expect silver plate is going to tarnish.
Customer avatar
Chatham, IL
Posted November 18, 2015
Top 100 Contributor
W-S WILL Accept Returns Of Defective Items
My experience has been positive, when I take the defective item into a store. Then the salesperson can see the problem and will probably accept the return. You need to be willing to accept store credit rather than a return of cash or credit. Good luck.
P.S. This line of items has other bad reviews. That might help your cause.
Read Comments (2)
Read Comments (2)